Your order is made for you — not pulled from a shelf. Strong & Humble uses a print-on-demand model, which means every piece is produced for you when you order it. No overstock, no waste, no shortcuts — just quality gear made with intention.

Most orders are produced within 3–5 business days, and at checkout you'll see your expected delivery date directly from the carrier so there are no guessing games.

During busy seasons like Black Friday and Christmas, we recommend ordering 3 weeks before the holidays to be safe.

You'll get a tracking number by email once your order ships.

Free shipping. Full stop.

Every order ships free across Canada and the US — no minimums, no codes, no surprises. Your expected delivery date comes directly from the carrier at checkout, so you'll know exactly when to expect your gear!

It happens — no stress.

Email us at info@strongandhumbleapparel.com with your name and order number within 48 hours of your purchase and we'll apply the discount and refund you the difference.

We've got you.

Every order comes with tracking — you'll receive your tracking number by email once your order ships (check your junk folder, and allow 24 hours for it to update). Use your tracking number directly on the carrier's website for the most up-to-date information on your shipment.

If your tracking shows delivered but nothing has arrived, or your package appears stuck — contact the carrier first to open a trace. Carriers have the tools to investigate and locate shipments quickly.

If the carrier confirms your order is lost, reach out to us at info@strongandhumbleapparel.com with your order number and we'll make it right — whether that's a replacement or a refund. We've got you covered!

We stand behind every order.

If something isn't right — wrong size, wrong colour, or a defect — get in touch within 6 weeks of your purchase and we'll make it right. No runaround, no hassle.

Holiday orders placed in December can be returned or exchanged until January 31st to cover gifts.

Email us at info@strongandhumbleapparel.com with your order number and we'll take it from there.

Size matters — get it right the first time! Every product page has a sizing chart to help you find your perfect fit. Still not sure?

Email us at info@strongandhumbleapparel.com before you order and we'll help you nail it.

Nothing is missing — it's just built differently.

We work with multiple production facilities, so items in your order may arrive in separate shipments. Each one gets its own tracking notification so you can follow every piece of your order, and even split shipments are always free!

Strong & Humble was born from real life — the kind of seasons that test everything you have. The kind where getting out of bed is its own act of courage. Our gear carries those words because we've lived them.

If you see yourself in that — the pushing through, the refusing to quit, the laughing through it because sometimes that's the bravest thing you can do — then you're already part of the Strong & Humble family.

Read our full story here.